Registration & Account Access
We have to manually approve registrations, so there may be a delay in getting access to your account, particularly if you register outside business hours or from Friday-Sunday. If you are still having trouble after 2 business days, feel free to contact us at [email protected].
We may have revoked your access if we noticed you haven’t paid your branch membership or registration fee. We will return your access shortly after those fees have been paid.
The password reset link should now be active. If you are still unable to access your account, you can contact us at [email protected].
If you don’t know, you probably haven’t created a group! You may have registered for an account but not created a group. Once you have an account, navigate to the Dashboard tab and select ‘Add Group’. If you have not paid your registration fee you will be required to at this point. When you add a group you will be able to select your chosen category. If you selected the wrong category or wish to change, contact us at [email protected] to change it.
You may not have created your group! You can do this through the Dashboard tab. Refer the ‘Group’ section below or the Registration Walkthrough on the Getting Started page for more information.
Payment
No – unfortunately, we can no longer accept school purchase orders. We are a small not-for-profit organisation and do not have the administrative support to process purchase orders of under $1000 through our eStore. Registration fees should be paid by credit card.
You can register for membership here: CBCA. Enquiries about branch membership should be sent directly to your local branch.
Navigate to the ‘dashboard’ tab, select ‘profile’, then ‘edit profile’. At the bottom of the form you will be able to enter a ‘payment email address’ to connect the email used in Shopify to your account.
If your entry fee was purchased using an email address different to your login, you must add a ‘payment email address’. Navigate to the dashboard tab (you must be logged in to view it), then select ‘profile’ and ‘edit profile’. Enter the payment email address in the field at the bottom. Save the changes to link the payment to your account.
If your group payment is still not linked, you must check what email address was used to pay and be absolutely certain that the email address in the payment field matches what was used to pay. If the email address in the ‘payment email address field’ is incorrect, your payment will not link!
The Shadow Judging program is a member benefit. Your membership fee supports your local CBCA branch as well as giving you access to other member benefits. The registration fee is to cover the administration costs of the program and website.
Groups
You can’t create a group until you have registered for an account. Once your account is active, navigate to the ‘dashboard’ tab and select ‘add group’ to register your group and elect your category.
Once you have registered for an account and your account has been approved, you will be able to access the ‘dashboard’ tab. From here you can add as many groups as you wish. Each group incurs the $50 registration fee, which can also be paid through the dashboard tab.
We don’t restrict group sizes but advise no more than a class size. In our trials we have had groups from 3-25. Each group gets only one vote and incurs the $50 registration fee.
Creative Responses & Voting
You may not have created your group. Once you have registered for an account, you must register your group by selecting ‘add group’ in the dashboard tab.
As many or as few as you wish!
You can submit Creative Responses until the end of the school year.
Votes are due by 5:30pm AEST on August 12th. The winners will be announced on August 16th.